Grievance officer & contact

Last updated 12-10-2026

Grievance Officer

The Grievance Officer, email: support [at] mydoctor.social. Address: MODERNUS HEALTH TECHNOLOGIES PRIVATE LIMITED, B/32, Part-1, Ashapuri Society, Near Avakar Hall, Ghodasar, Ahmedabad, Gujarat 380050, India.

Data Protection Officer

Dr. Ambed Mishra, Data Protection Officer (Founder, Group CEO and Chief Medical Officer), email: support [at] mydoctor.social

Privacy requests

Copy of your data, correction, erasure, nomination and consent withdrawal: My data & privacy (https://mydoctor.social/app/index.php?r=mydata), or write to support [at] mydoctor.social.

Billing and refunds

support [at] mydoctor.social

Response times

We acknowledge within 48 hours and resolve within 30 days (never more than 90 days). Erasure requests are completed within 30 days, except medical records the law requires us or your clinic to keep. If you are not satisfied, you may approach the Data Protection Board of India.

Offices

Registered office: B/32, Part-1, Ashapuri Society, Near Avakar Hall, Ghodasar, Ahmedabad, Gujarat 380050, India. Office: Bangalore, Karnataka, India.