Services from a Doctor-led team
Software is half the job. Our clinical experts, revenue cycle team, accountants, front office and setup team do the other half with your practice or hospital.
What our team does for you
Choose one service or several. Each one is agreed in writing before work starts.
MD/PharmD Clinical Expert MyDoctor Staff
Our clinical team works with your doctors to improve patient care and keep clinical records in order.
- Review of clinical workflows, medication use and care processes
- Medication therapy management (MTM) and second opinions on request
- Clinical programmes designed with you, from the first plan to the first patients
- Quality and care improvement, designed around HIPAA
Strategy session (60 minutes, video): US$300. Programmes: written quote.
Clinical programmes and advisoryRevenue cycle management and claims
Our team runs your claims from start to payment, so your practice gets paid for the work it does.
- Claims, coding and submission
- Denials worked and appealed
- Patient statements and collections
- MyDoctor Complete: the software and revenue cycle management together
From $79 a month
Bookkeeping, tax and a CPA
MyDoctor CPAs and tax professionals prepare and file your taxes and keep the books straight.
- Federal and state tax preparation and filing
- Sales tax, 1099 and W-2 help
- Tax planning for your practice
- A compliance calendar with due-date reminders in the software
From $99 a month
Front office: calls, email and messages
Our front office team answers for your practice so patients always reach someone.
- Calls and emails answered
- Text message replies
- Reminders, follow-ups and no-show calls
- A HIPAA-trained team under a BAA, with a set number of contacts each month
From $549 a month
Care programmes and remote monitoring
Remote patient monitoring and chronic care management for your patients, run with our clinical team.
- Remote Patient Monitoring (CPT 99453/54)
- Chronic Care Management (CPT 99490)
- Connected devices linked to the patient record
- Not an emergency service
Remote monitoring from $59 a month; chronic care from $49 a month
Care plans for patientsOnsite setup and training
We set up MyDoctor with you and train every person who will use it.
- Personal onboarding and account setup
- Your patients, appointments and price lists imported
- Training for front desk, doctors, billing and pharmacy
- An onsite setup team for hospitals and larger practices
Onboarding from $499 one time. Onsite team: written quote.
MyDoctor Partner: no upfront fee
For practices and hospitals that want us to run the setup and the systems with them. We share in your revenue instead of charging upfront.
- An onsite consultant or team sets up and automates clinical, billing and other operations
- Dedicated MD/PharmD Clinical Expert MyDoctor Staff for your account
- An engineering team, a support team and a tax professional assigned to you
- Free Travel Concierge if your application is accepted
Revenue share: 10% (5 years), 12% (4 years), 15% (3 years). Setup fee $499 one time, payable on selection.
Apply for MyDoctor PartnerMedical Tourism Concierge of MyDoctor
Treatment in India or the United States for patients from any country, planned from the first report to the follow-up at home.
- Records reviewed by MD/PharmD Clinical Expert MyDoctor Staff
- Written quotes from hospitals
- Medical visa letter, flights, stay and airport pick-up
- Follow-up after the patient is home
Written quote
Medical tourismPrices are from the MyDoctor price list and are before applicable taxes. Services support your own doctors and staff; they do not replace them. No emergency services.
How we start
- A callTell us what takes your team the most time today.
- A written quoteWhat we will do, who does it and what it costs, in writing.
- We startYour named team members begin, with access only to what they need.
- You see the workRequests and our replies are kept in your MyDoctor account, under Services.
Want the software too? See MyDoctor Software and MyDoctor AI.
Questions people ask
Do I have to use MyDoctor Software to get these services?
The services work best with MyDoctor Software, because our team sees the same records and bills you do. Tell us what you use today and we will say what is possible.
How do prices work?
Where a service has a price list, the starting price is shown on this page. Everything else gets a written quote before any work starts.
Who does the clinical work?
MD/PharmD Clinical Expert MyDoctor Staff. They support your own doctors and do not replace them. MyDoctor is not an emergency service.
What is MyDoctor Partner?
A partnership with no upfront fee: we set up and run the systems with you and take a share of revenue. Places are limited, and each application is reviewed.
Do you work in India and the United States?
Yes. Our team works with practices and hospitals in India and the United States, and with clients in other countries on request.
Tell us where your team needs help
Book a call. We will listen first, then send a written quote.