Services from a Doctor-led team
Software is half the job. Our clinical experts, billing desk, accountants, front office and setup team do the other half with your clinic or hospital.
What our team does for you
Choose one service or several. Each one is agreed in writing before work starts.
MD/PharmD Clinical Expert MyDoctor Staff
Our clinical team works with your doctors to improve patient care and keep clinical records in order.
- Review of clinical workflows, medication use and care processes
- Medication therapy management (MTM) and second opinions on request
- Clinical programmes designed with you, from the first plan to the first patients
- Clinical review that keeps your records in order
Strategy session (60 minutes, video): ₹15,000 + 18% GST. Programmes: written quote.
Clinical programmes and advisoryBilling desk and insurance claims
Our billing desk handles the claims work so your front desk does not have to.
- Insurance and TPA claims, prepared and sent
- Eligibility and pre-authorisation checks
- Follow-up on pending claims and collections
- GST invoices and receipts in the software
Written quote
GST, accounts and a CA
MyDoctor Chartered Accountants keep your GST, TDS and accounts on time.
- GST returns and TDS
- Income tax and accounts
- Tax planning for your clinic
- A compliance calendar with due-date reminders in the software
From ₹1,499 a month + GST
Front office: calls, email and messages
Our front office team answers for your clinic so patients always reach someone.
- Calls and emails answered
- WhatsApp and SMS replies
- Reminders, follow-ups and no-show calls
- A set number of contacts each month, more at a fixed price per contact
From ₹10,999 a month + GST
Care programmes and remote monitoring
Long-term chronic care and home wellness programmes for your patients, run with our clinical team.
- Chronic care plans with regular check-ins
- Home wellness programmes for patients and families
- Connected devices linked to the patient record
- Not an emergency service
Written quote
Care plans for patientsOnsite setup and training
We set up MyDoctor with you and train every person who will use it.
- Personal onboarding and account setup
- Your patients, appointments and price lists imported
- Training for front desk, doctors, billing and pharmacy
- An onsite setup team for hospitals and larger clinics
Onboarding from ₹5,000 one time + GST. Onsite team: written quote.
MyDoctor Partner: no upfront fee
For clinics and hospitals that want us to run the setup and the systems with them. We share in your revenue instead of charging upfront.
- An onsite consultant or team sets up and automates clinical, billing and other operations
- Dedicated MD/PharmD Clinical Expert MyDoctor Staff for your account
- An engineering team, a support team and a CA assigned to you
- Free Travel Concierge if your application is accepted
Revenue share: 10% (5 years), 12% (4 years), 15% (3 years). Setup fee ₹5,000 one time + GST, payable on selection.
Apply for MyDoctor PartnerMedical Tourism Concierge of MyDoctor
Treatment in India or the United States for patients from any country, planned from the first report to the follow-up at home.
- Records reviewed by MD/PharmD Clinical Expert MyDoctor Staff
- Written quotes from hospitals
- Medical visa letter, flights, stay and airport pick-up
- Follow-up after the patient is home
Written quote
Medical tourismPrices are from the MyDoctor price list and are plus 18% GST. Services support your own doctors and staff; they do not replace them. No emergency services.
How we start
- A callTell us what takes your team the most time today.
- A written quoteWhat we will do, who does it and what it costs, in writing.
- We startYour named team members begin, with access only to what they need.
- You see the workRequests and our replies are kept in your MyDoctor account, under Services.
Want the software too? See MyDoctor Software and MyDoctor AI.
Questions people ask
Do I have to use MyDoctor Software to get these services?
The services work best with MyDoctor Software, because our team sees the same records and bills you do. Tell us what you use today and we will say what is possible.
How do prices work?
Where a service has a price list, the starting price is shown on this page. Everything else gets a written quote before any work starts.
Who does the clinical work?
MD/PharmD Clinical Expert MyDoctor Staff. They support your own doctors and do not replace them. MyDoctor is not an emergency service.
What is MyDoctor Partner?
A partnership with no upfront fee: we set up and run the systems with you and take a share of revenue. Places are limited, and each application is reviewed.
Do you work in India and the United States?
Yes. Our team works with clinics and hospitals in India and the United States, and with clients in other countries on request.
Tell us where your team needs help
Book a call. We will listen first, then send a written quote.