Lab and diagnostics software, priced per user
Every plan and price is on this page. Compare them side by side, choose the plan length and team size, then pay online or ask for a written quote. Prices in rupees, plus 18% GST.
- 1See the plansEvery price on one page
- 2CompareEvery feature, side by side
- 3ChoosePlan length and team size
- 4Pay or get a quoteUPI, card, bank or a quote with GST
Which plan is right for me? Pick the closest answer.
Website offer prices until 31 Dec 2026. Struck-through prices are our list prices; the price in bold is today's offer.
Compare every plan side by side ↓ · Every feature, packs and family plans
Free
One user getting started.
one user
15% revenue share, you keep 85% · 25% off add-ons and services · onboarding ₹5,000 + GST in year one, then ₹7,500 a year
Start freeIncluded (1 user)
- 300 active patients
- 5 GB for reports, files and images
- 2 team logins · 2 devices
Included
- Patient records & e-prescriptions
- Online booking & patient app
- Billing with UPI QR
- Email support
For new clinics in their first 2 years of practice. Plan fixed for 5 years, add-ons any time. Revenue share only, no sharing of losses or costs.
Single lab or centre
One lab or collection centre.
+ GST
+ 6% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹96 a day
+ GST
+ 4.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹89 a day
+ GST
+ 3.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹83 a day
+ GST
+ 3% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹76 a day
+ GST
+ 2.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹70 a day
Included per user
- 2,000 active patients
- 50 GB for reports, files and images
- 5 team logins · 5 devices
Included
- Voice scribe, e-prescriptions & automatic follow-ups
- OPD tokens, pharmacy & stock
- Patient portal & the MyDoctor App
- Online booking & Google listing help
- Email & chat support
Lab network
Several centres or 5 or more users.
+ GST · from 5 users
+ 6% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹93 a day
+ GST · from 5 users
+ 4.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹84 a day
+ GST · from 5 users
+ 3.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹76 a day
+ GST · from 5 users
+ 3% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹70 a day
+ GST · from 5 users
+ 2.5% of patient revenue up to ₹2 lakh per doctor a month, then 1%about ₹63 a day
Included per user
- 5,000 active patients
- 100 GB for reports, files and images
- Unlimited team logins · Unlimited devices
Included
- Everything in Solo
- Departments, roles & approvals
- HR, payroll & accounts
- Phone system & call logs
- Priority support
Enterprise
Hospitals and networks with custom needs.
Included
- Unlimited patients and team (fair use)
- Storage sized in your proposal
- Many centres on one account
Included
- Everything in Group
- Integrations & APIs
- Data migration & on-site team
- Dedicated account team & SLA
MyDoctor Partner
Everything a premium client gets, for a share of revenue.
If selected: a minimum share of patient revenue billed in MyDoctor of 10% (5 years), 12% (4 years), 15% (3 years), plus a share of growth above your agreed baseline; MD/PharmD Clinical Expert MyDoctor Staff included; MyDoctor clinicians on site at 50% off; the same onboarding and yearly fees as every plan. Revenue share only, no sharing of losses or costs. 3 to 5 year terms.
Included
- Everything a premium client gets
- MD/PharmD Clinical Expert MyDoctor Staff at 50% off
- On-site consultant and team at 50% off
- Engineering, support and a CA
Subject to assessment. Your agreement is created automatically and starts once MyDoctor approves it.
Compare every plan
Patients, storage, team, every feature and every fee, side by side. Use the 1 to 5-year switch above to see prices and revenue share for each plan length. Open the full comparison with packs and family plans →
| Plan | FreeOne user | Single lab or centreOne lab or collection centre | Lab networkSeveral centres or 5 or more usersMost popular | EnterpriseCustom needs | MyDoctor PartnerNo subscription fee upfront |
|---|---|---|---|---|---|
| Price and terms | |||||
| Subscription | ₹0a month | Customwritten proposal | ₹0upfront | ||
| Users | 1 user | 1 or more | From 5 users | Any size | By assessment |
| Plan lengthNo month-to-month plans. Longer terms cost less. | 5 years (new clinics, first 2 years of practice) | 1 to 5 years | 1 to 5 years | 1 to 5 years | 3 to 5 years |
| Revenue shareOn patient revenue billed in MyDoctor, invoiced monthly. Lower for longer terms in India. Revenue only, never your losses or costs. Prices exclude GST, payment gateway and bank charges, which are paid by the client. | 15%you keep 85% | 6%4.5%3.5%3%2.5%on the first ₹2 lakh of patient revenue per doctor a month, then 1% above it | 6%4.5%3.5%3%2.5%on the first ₹2 lakh of patient revenue per doctor a month, then 1% above it | In your proposal | 3 to 5 years only3 to 5 years only15%+ growth share above your baseline12%+ growth share above your baseline10%+ growth share above your baseline |
| Onboarding and yearly account feeSame for every plan. | ₹5,000year one, then ₹7,500 a year | ₹5,000year one, then ₹7,500 a year | ₹5,000year one, then ₹7,500 a year | ₹5,000year one, then ₹7,500 a year | ₹5,000year one, then ₹7,500 a year |
| Annual compliance and support | – | ₹7,500per user a year | ₹6,000per user a year, minimum ₹30,000 | In your proposal | As agreed |
| Run your whole organisation | |||||
| One subscription for everyoneClinics, hospitals, pharmacies, pharma companies, medical and pharmacy colleges, research organisations and conference organisers. No separate email, chat, e-signature, office, HR or accounts software. | Included | Included | Included | Included | Included |
| Team chat and MySecure Meet (video meetings and voice calls)Messages, video meetings and voice calls for your whole team. | Included | Included | Included | Included | Included |
| Office mail and Secure SendYour own mailboxes inside MyDoctor; you choose who uses each one. Send records with a link and a 6-digit code. | Included | Included | Included | Included | Included |
| E-signature for India and the United StatesMyDoctor e-sign, Aadhaar eSign and DSC in India; ESIGN and UETA e-signatures and notary in the United States. | Add-on ₹599/mo25% off on Free | Add-on ₹599/mo | Add-on ₹1,499/mo | Included | Included |
| Hiring to offer lettersJobs, careers page, CV scoring, interviews and offer letters signed online. New hires move straight to HR and payroll. | Add-on25% off on Free | Add-on | Add-on | Included | Included |
| CA full compliance: GST, TDS and income tax filed in MyDoctorOur in-house Chartered Accountants work in your MyDoctor account, so books, returns and proof stay together. | Add-on ₹1,499/mo25% off on Free | Add-on ₹1,499/mo | Add-on ₹3,499/mo | Included | Included |
| Colleges: students, interns and residentsRotations, logbooks, evaluations and certificates. | Add-on25% off on Free | Add-on | Add-on | Included | Included |
| Conferences: registration, abstracts and certificatesStandalone or inside your organisation. | Included | Included | Included | Included | Included |
| Research studies with MyDoctor Clinical ResearchSites, teams and de-identified data with our MD/PharmD team. | Ask us | Ask us | Ask us | In your proposal | As agreed |
| You control who sees and does whatControl centre: roles, owner-like admins or IT team, lock anyone at once, activity per person. | Included | Included | Included | Included | Included |
| Nothing lost by accidentDeletions go to a Recovery bin; bring them back for 30 days. | Included | Included | Included | Included | Included |
| DPDP Act checklist for the headTwo-step sign-in, idle sign-out, who sees every patient, forgotten accounts, data processing agreement. | Included | Included | Included | Included | Included |
| What you can store and who can sign in | |||||
| Active patientsPatients not archived. Archived records are kept safe and can be restored. | 300for the account | 2,000per user | 5,000per user, shared by the lab | Unlimitedfair use | Unlimitedfair use |
| Storage for files and dataCounts everything you keep: reports, images, photos, PDFs and records. | 5 GBfor the account | 50 GBper user | 100 GBper user, shared by the lab | Sized for youin your proposal | Sized for youas agreed |
| Largest single patient fileReports, scans and voice notes. CVs, ID cards and photos up to 5 MB. Whole CT or MRI studies: ask us. | 25 MBPDF, JPG, PNG, TIFF | 25 MBPDF, JPG, PNG, TIFF | 25 MBPDF, JPG, PNG, TIFF | 25 MBPDF, JPG, PNG, TIFF | 25 MBPDF, JPG, PNG, TIFF |
| Team loginsTechnicians, front desk, sample collection and billing. | 2for the account | 5per user | Unlimitedfair use | Unlimitedfair use | Unlimitedfair use |
| Signed-in devicesPhones, tablets and computers used in the last 90 days. | 2for the account | 5per user | Unlimitedfair use | Unlimitedfair use | Unlimitedfair use |
| Need more patients?Billed only when used. Or archive patients you no longer see. | Upgrade to Single lab or centre | ₹25per extra patient a month | ₹20per extra patient a month | Includedfair use | Includedfair use |
| Need more storage? | Upgrade to Single lab or centre | ₹350per extra 10 GB a month | ₹350per extra 10 GB a month | In your proposal | As agreed |
| Your data, your exportYour patient and business data belongs to you. Standard formats within 30 days of asking. | Included | Included | Included | Included | Included |
| Encryption and access logEvery opening of a patient record is logged. DPDP Act safeguards. | Included | Included | Included | Included | Included |
| Lab and diagnostics | |||||
| Orders from doctors on MyDoctor and walk-insDoctors order tests in MyDoctor and choose a lab on the network. | Included | Included | Included | Included | Included |
| Home sample collection bookingPatients book from the app or your page. | Included | Included | Included | Included | Included |
| Results to the doctor and the patient app | Included | Included | Included | Included | Included |
| Referral reports for doctors and partners | Included | Included | Included | Included | Included |
| Several centres in one view | – | – | Included | Included | Included |
| NABL readiness checklist | Ask us | Ask us | Ask us | Included | Included |
| Listed on MyDoctor so doctors and patients find youPublic page with verified reviews. | Included | Included | Included | Included | Included |
| MyDoctor Office | |||||
| Documents, sheets and slidesOpens and saves Word, Excel, PowerPoint, CSV and PDF; turns one into another. | Included | Included | Included | Included | Included |
| Office files | 10files | 1,000files | 10,000files | Unlimitedfair use | Unlimitedfair use |
| Conversions and exports | 10a month | 300a month | 2,000a month | Unlimitedfair use | Unlimitedfair use |
| PDF toolsMerge, split, rotate, compress, password and send for e-signature. | – | Included | Included | Included | Included |
| MyDoctor Secure SendA link and a 6-digit code instead of email attachments. Every open tracked. | 3sends a month | 300sends a month | 2,000sends a month | Unlimitedfair use | Unlimitedfair use |
| Team files and owner approvalsThe owner approves prints, downloads and sends when they want to. | – | Included | Included | Included | Included |
| Version history | 3versions per file | 20versions per file | 50versions per file | 100versions per file | 100versions per file |
| No MyDoctor line on your exports | – | Included | Included | Included | Included |
| Patients and families | |||||
| Patient and family portal and the MyDoctor App | Included | Included | Included | Included | Included |
| Reminders by WhatsApp, SMS and emailAutomatic WhatsApp and SMS are priced per message (see add-ons). | Included | Included | Included | Included | Included |
| Money and billing | |||||
| GST billing, invoices and receipts | Included | Included | Included | Included | Included |
| Online payments and UPI | Add-on ₹499/mo25% off on Free | Add-on ₹499/mo | Add-on ₹999/mo | Included | Included |
| Team and operations | |||||
| Departments, roles and approvals | – | – | Included | Included | Included |
| HR, attendance, leave and shift roster | – | – | Included | Included | Included |
| Payroll and payslips | – | – | Included | Included | Included |
| Accounts, expenses and GST / TDS | – | – | Included | Included | Included |
| Phone system, click-to-call and call logs | – | – | Included | Included | Included |
| Connections | |||||
| Bring data from your old softwareImport your patient records; we help on paid plans. | Included | Included | Included | Full migrationdone by our team | Full migrationdone by our team |
| Sign in with Google Workspace or Microsoft 365 | – | Included | Included | Included | Included |
| Team chat alerts (Slack, Teams, Google Chat) | – | Included | Included | Included | Included |
| FHIR API and custom integrations | – | – | – | Included | Included |
| MyDoctor AI and clinical experts | |||||
| MyDoctor AI agents for your labFront desk, follow-ups, reminders and billing help. Your team approves what is sent. | Add-onStarter ₹2,999/mo (300 tasks) Pro ₹9,999/mo (1,500 tasks) | Add-onStarter ₹2,999/mo (300 tasks) Pro ₹9,999/mo (1,500 tasks) | Add-onStarter ₹2,999/mo (300 tasks) Pro ₹9,999/mo (1,500 tasks) | In your proposal | In your proposal |
| MD/PharmD Clinical Expert MyDoctor StaffRemote clinical support and monthly reviews. Included on 5-year plans (limited hours) and for Partners. | Extra costfrom ₹7,999 a month | Extra costfrom ₹7,999 a monthExtra costfrom ₹7,999 a monthExtra costfrom ₹7,999 a monthExtra costfrom ₹7,999 a monthIncludedremote, up to 2 hours a month; more at extra cost | Extra costfrom ₹24,999 a monthExtra costfrom ₹24,999 a monthExtra costfrom ₹24,999 a monthExtra costfrom ₹24,999 a monthIncludedremote, up to 2 hours a month; more at extra cost | In your proposal | Includedhours as agreed |
| On-site MD/PharmD Clinical Expert MyDoctor Staff and other clinical staffVisits, cover and set-up days when you need them. | ₹7,999a visit, plus travel | ₹7,999a visit, plus travel | ₹7,999a visit, plus travel | In your proposal | 50% off |
| Support | |||||
| Help | Email and chat | Priority | Dedicated account team and SLA | Dedicated team: support, engineering and a CA | |
| Setup and training | Online | Online | Online, with data import | On-site team | On-site consultant |
| MyDoctor Academy and CME | Included | Included | Included | Included | Included |
| Start free | Subscribe | Subscribe | Request a proposal | Apply | |
Patients, storage, logins and devices are per user on Single lab or centre and Lab network and are shared across your lab. Fair use applies to every plan, as in the MyDoctor Client Terms. Add-on prices are per month for the whole lab, plus 18% GST. All payments are final.
Prices are per user a month, billed for the full term. Onboarding and setup (₹5,000 + GST in year one) and the yearly account fee (₹7,500 every year after) apply to every plan, with annual compliance & support on paid plans. Every plan also has a revenue share on patient revenue billed in MyDoctor. Paid plans: 2.5% (5 years), 3% (4 years), 3.5% (3 years), 4.5% (2 years), 6% (1 year) on the first ₹2 lakh of revenue per doctor a month, then 1% above it. 15% on Free (for new clinics in their first 2 years of practice); MyDoctor Partner 10% (5 years), 12% (4 years), 15% (3 years). It is billed monthly + GST. All payments are final. Prices exclude GST, payment gateway and bank charges, which are paid by the client. Prices in Indian rupees plus 18% GST.
Get a written quote in one working day
- Price per doctor for your whole team, with GST shown line by line (CGST + SGST or IGST)
- Pay by bank transfer, UPI or card; purchase orders accepted
- A free walkthrough for your team before you decide
- Onboarding, data import and training by the MyDoctor team
Questions about subscribing
What are the onboarding and yearly fees?
Every plan, including Free and MyDoctor Partner, pays an onboarding and account setup fee of ₹5,000 + 18% GST in year one (US$499 outside India), then a yearly account fee of ₹7,500 + 18% GST (US$449) every year after. There are no exceptions. In India the easiest way to pay is the MyDoctor UPI QR, which already includes GST; cards, net banking, wallets, EMI, bank transfer and other currencies are also available.
How does the Free plan work?
No monthly subscription. MyDoctor receives 15% of the revenue you record in MyDoctor and you keep 85%. We share revenue only, never your losses or costs. You get 25% off every add-on and service. The plan is fixed for 5 years (add-ons any time), and your agreement is created automatically and starts once MyDoctor approves it.
What happens after I pay?
MyDoctor verifies your account (registration or licence, GST or tax details and the account owner), usually within one working day, then switches it on and emails you a link to set your password. Our onboarding team then contacts you to set up your team, import your data and train your staff.
Can I pay by bank transfer or UPI?
Yes. After accepting the quote you can pay by card, UPI, net banking or bank transfer. Indian invoices include GST; United States invoices include applicable sales tax.
What is billed extra?
Extra active patients, storage and devices are billed as used, and WhatsApp message charges from Meta are billed at cost. Services by MD/PharmD Clinical Expert MyDoctor Staff are separate plans.
Can I change my plan later?
Yes. You can add doctors, locations and add-ons at any time; the extra is charged for the rest of your term.
Do you serve clients outside India and the United States?
Yes, on request. Choose Global and send the form, or book a call.