Care at home for the people you love
A verified, experienced MyDoctor care person at home, for yourself, a parent, your spouse, a child or anyone you look after. Tell us what is needed; MyDoctor reviews it with you, you pay once approved, and we assign a care person.
- Tell us what is neededWho needs care, where, and the help needed.
- MyDoctor reviews itA care coordinator calls you and agrees the plan.
- Pay once approvedYou get the plan, the price and a payment link.
- We assign a care personVerified and experienced, with a replacement if needed.
Where we provide care
Care for a family member in another city: request it from where you are. Families abroad can arrange care for parents in India.
Three plans in Austin
Austin: requests are open now. Care starts once MyDoctor's Texas home care licence, or a licensed partner agency, is in place; nothing is charged until then.
Day Care
A care person for 12 hours every day.
Quoted after reviewGuide: from US$29 for each hour of care by one care person
- A verified, experienced care person at home 12 hours a day, every day of the month
- Help with bathing, dressing, meals, walking, toilet and medicines on time (reminders, not nursing)
- Company and watchfulness, and a call to the family if something seems wrong
- A replacement if the care person is unwell or on leave
Live-in Care
One care person who lives in.
Quoted after reviewGuide: from US$29 for each hour of care by one care person
- A verified, experienced care person living in your home, with rest hours agreed with you
- Everything in Day Care, day and night
- Help at night for the toilet, turning and comfort
- A replacement if the care person is unwell or on leave
Round-the-clock Care Plus
Two care persons in 12-hour shifts, and a monthly clinical review.
Quoted after reviewGuide: from US$29 for each hour of care by one care person
- Two verified, experienced care persons in 12-hour day and night shifts, so someone is always awake
- Everything in Live-in Care
- A monthly review of medicines and readings by MD/PharmD Clinical Expert MyDoctor Staff, with a written note to the family
- Priority replacement
Care persons give everyday care, not nursing: no injections, drips, wound dressing or other medical procedures. For doctor-led care between visits, see MyDoctor Wellness Care plans.
Every care person is checked
Before the first assignment, MyDoctor checks each care person's identity and address, and asks for police verification. Each one has experience in everyday care at home or in a hospital, and you can ask for a replacement at any time.
Follow it from anywhere
Your request, its status, the payment and the care person assigned are all in your MyDoctor account, wherever you live.
Questions
Can I arrange care for my parents in another city or country?
Yes. Request it from wherever you are. We call you and, if you like, the person who needs care, before anything is approved.
When do I pay?
Only after MyDoctor reviews the request and approves it. You get the plan, the price and a payment link by email. Care starts after payment, on the date agreed with you.
What if the care person is unwell or on leave?
We send a replacement. On Round-the-clock Care Plus, replacements come first.
Do care persons give injections or medical treatment?
No. They help with everyday care and remind about medicines. Medical care stays with the person's doctor; MyDoctor TeleHealth and Wellness Care plans can help with that.
Is this for emergencies?
No. In an emergency call 112 or 108 in India, or 911 in the United States.
Tell us what is needed
It takes about five minutes. A MyDoctor care coordinator calls you back.