MyDoctor TeleHealth

Video visits with your patients, paid before they start

Patients book and pay you directly before the visit, the video link arrives once you confirm the payment, and MyDoctor bills a flat technology fee per video visit (or your pass) once a month. You keep 100% of every fee. For doctors, clinics and hospitals.

Meetings for your team, not patients? That is MySecure Meetings by MyDoctor. Looking for a doctor? Book a TeleHealth consultation.

How it works

1. The patient books and pays

From your booking page, your MyDoctor profile or the MyDoctor app. The patient pays you directly: your UPI ID or your own payment link.

2. The link follows the payment

Once the payment is confirmed, you and the patient get the video link on MySecure Meetings by MyDoctor.

3. One invoice a month

You keep 100% of every fee. MyDoctor bills its flat technology fee per video visit, or your pass, once a month with a GST invoice.

MyDoctor TeleHealth

Video visits: keep 100% of your fee, pay per visit or prepay

Video visits on MySecure Meetings by MyDoctor. Patients pay you directly (your UPI or payment link) before the visit, the video link arrives once you confirm the payment, and MyDoctor bills its fee once a month with a GST invoice. You keep 100% of every fee.

MyDoctor TeleHealth Pay per visit

No monthly fee. Best for a few video visits.

₹48a video visit, flat, whatever your fee

Monthly fee
None
Video visits
As you need
Your fee
You decide
You keep of each fee
100%
  • Online booking and payment page
  • One GST invoice a month
  • Not on MyDoctor Core (Software only). Choose a pass

MyDoctor TeleHealth Starter

For doctors starting video visits.

₹999per doctor a month, prepaid

Video visits included
30
Each extra visit
₹35
You keep of each fee
100%
  • Online booking and payment page
  • Works with every MyDoctor plan, Core (Software only) too
  • MyDoctor Verified check and visibility: in Pro
Buy TeleHealth Starter
Most chosen

MyDoctor TeleHealth Pro

For doctors who see patients online every week.

₹2,499per doctor a month, prepaid

Video visits included
100
Each extra visit
₹25
You keep of each fee
100%
  • Everything in Starter
  • MyDoctor Verified video check (badge for 12 months)
  • Clinics and hospitals: a Featured place in MyDoctor Find a doctor, labelled
Buy TeleHealth Pro

MyDoctor TeleHealth Premium

For busy doctors who want more patients online.

₹5,999per doctor a month, prepaid

Video visits included
300
Each extra visit
₹20
You keep of each fee
100%
  • Everything in Pro
  • Online visibility: SEO profile page and Google Business Profile setup
  • Monthly requests to your patients for honest reviews
Buy TeleHealth Premium

Passes are prepaid each month, or pay for 10 months and get 12 when paid yearly. Unused visits do not carry over. Extra visits are billed once a month with your GST invoice. Patients pay you directly. Prices exclude GST. Also available alone: MyDoctor Visibility at ₹1,999 a month, and MyDoctor Team Meetings (100 more staff meetings) at ₹999 a month.

Online consultations booked through MyDoctor: the patient pays MyDoctor a booking fee when they book, and you keep 100% of your consultation fee. You pay MyDoctor nothing per patient.

MyDoctor is a technology company and never takes a share of a doctor's video visit or consultation fee. For video visits with a clinic's own patients, MyDoctor charges a flat technology fee per video visit, or a monthly TeleHealth pass, for the secure video, booking, payment and reminder tools, records and statements. For online consultations booked through MyDoctor, the patient pays MyDoctor a booking fee and the doctor keeps 100% of the consultation fee. MyDoctor's fees are never a commission or a referral fee, and MyDoctor has no say in doctors' fees or medical decisions. Doctors set their own fees and are responsible for the care they give.

MyDoctor TeleHealth or MySecure Meetings?

This page

MyDoctor TeleHealth

Video visits between a doctor and a patient, paid online before the visit.

  • For doctors, clinics and hospitals
  • A flat fee per video visit, or a monthly pass
  • You keep 100% of every fee

MySecure Meetings by MyDoctor

Meetings between people who work together: staff, boards, students, partners and candidates.

  • For any organisation
  • Corporate clients now, custom rates
  • No patient payments
See MySecure Meetings

Questions people ask

How does the patient pay?

Directly to the clinic, before the visit: to its own UPI ID or with its own payment link. The clinic confirms the payment in MyDoctor and the video link is sent, so every visit is paid before it starts. MyDoctor never holds patients' money.

How does MyDoctor charge the doctor?

Once a month, with one GST invoice: the pass, or the flat technology fee for each video visit. The doctor keeps every fee the patient paid.

Pay per visit or a pass?

Pay per visit is a flat technology fee of ₹48 for each video visit, plus GST, the same whatever you charge, with no monthly fee. You decide your fee and keep 100% of it. A pass is prepaid each month for a number of visits. If you do more than a few video visits a week, a pass usually costs less.

Is MyDoctor's fee a share of the doctor's fee?

No. MyDoctor is a technology company and never takes a share of a doctor's video visit or consultation fee. For video visits with a clinic's own patients, MyDoctor charges a flat technology fee per video visit, or a monthly TeleHealth pass, for the secure video, booking, payment and reminder tools, records and statements. For online consultations booked through MyDoctor, the patient pays MyDoctor a booking fee and the doctor keeps 100% of the consultation fee. MyDoctor's fees are never a commission or a referral fee, and MyDoctor has no say in doctors' fees or medical decisions. Doctors set their own fees and are responsible for the care they give.

Which video system is used?

MySecure Meetings by MyDoctor. Patients join from the link in the web browser or the MyDoctor app, with nothing to install.

Can I use TeleHealth on MyDoctor Core (Software only)?

Yes, with a TeleHealth pass. Pay per visit is for the Free, Solo, Group, Hospital and MyDoctor Partner plans.

Is this the same as MySecure Meetings?

No. TeleHealth is for doctors and patients, with payment before the visit. MySecure Meetings is for meetings inside an organisation, such as staff meetings and training.

Start video visits with MyDoctor TeleHealth

Choose a MyDoctor plan, then pay per visit or add a pass. We set it up with you.

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