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MyDoctor Home Care

Care at home for the people you love

Premium care at home, supervised by MyDoctor's MD/PharmD Clinical Expert MyDoctor Staff, trained in the United States and India. A verified, MyDoctor-trained care person at home, for yourself, a parent, your spouse, a child or anyone you look after. Tell us what is needed; MyDoctor reviews it with you, you pay once approved, and we assign a care person.

  1. Tell us what is neededWho needs care, where, and the help needed.
  2. MyDoctor reviews itA care coordinator calls you and agrees the plan.
  3. Pay once approvedYou get the plan, the price and a payment link.
  4. We assign a care personVerified and experienced, with a replacement if needed.

Where we provide care

Care for a family member in another city: request it from where you are. Families abroad can arrange care for parents in India.

Plans for Nanjikkottai

For other cities, send a request with the details. MyDoctor tells you if it can provide care there and at what price.

Visits A care person comes once a day or once a week.

Weekly Visit

A care person visits once a week, up to 3 hours.

Quoted after reviewGuide: from US$36 for each hour of care by one care person

  • The same verified, experienced care person each week where possible, up to 3 hours a visit
  • Help with bathing, a tidy room, shopping or a walk, and the week's medicines set out (reminders, not nursing)
  • A short note to the family after every visit
  • Extra visits can be booked; a replacement if the care person is unwell or on leave
Request Weekly Visit

Daily Visit

A care person visits once a day, up to 2 hours.

Quoted after reviewGuide: from US$36 for each hour of care by one care person

  • A verified, experienced care person every day of the month, up to 2 hours a visit, at a time agreed with you
  • Help with bathing, dressing, a meal, walking and medicines on time (reminders, not nursing)
  • A short note to the family after every visit, and a call if something seems wrong
  • A replacement if the care person is unwell or on leave
Request Daily Visit

Full-time care A care person for 12 hours a day, living in, or round the clock.

Day Care

A care person for 12 hours every day.

Quoted after reviewGuide: from US$36 for each hour of care by one care person

  • A verified, experienced care person at home 12 hours a day, every day of the month
  • Help with bathing, dressing, meals, walking, toilet and medicines on time (reminders, not nursing)
  • Company and watchfulness, and a call to the family if something seems wrong
  • A replacement if the care person is unwell or on leave
Request Day Care

Live-in Care

One care person who lives in.

Quoted after reviewGuide: from US$36 for each hour of care by one care person

  • A verified, experienced care person living in your home, with rest hours agreed with you
  • Everything in Day Care, day and night
  • Help at night for the toilet, turning and comfort
  • A replacement if the care person is unwell or on leave
Request Live-in Care

Round-the-clock Care Plus

Two care persons in 12-hour shifts, and a monthly clinical review.

Quoted after reviewGuide: from US$36 for each hour of care by one care person

  • Two verified, experienced care persons in 12-hour day and night shifts, so someone is always awake
  • Everything in Live-in Care
  • A monthly review of medicines and readings by MD/PharmD Clinical Expert MyDoctor Staff, with a written note to the family
  • Priority replacement
Request Round-the-clock Care Plus

How to pay from outside India: by card (Razorpay) for smaller amounts; for larger amounts, by bank transfer to the MyDoctor account in your currency (US dollars, British pounds or Japanese yen), on the invoice our Accounts team emails you.

Care persons give everyday care, not nursing: no injections, drips, wound dressing or other medical procedures. For doctor-led care between visits, see MyDoctor Wellness Care plans.

Non-medical care by trained care persons: not nursing, not medical treatment and not for emergencies (in India call 112 or 108; in the United States 911). MyDoctor's clinical team supervises the quality of care; it does not replace the person's own doctor. Prices are per month (visits: per plan), plus 18% GST in India. Pay only to MyDoctor's own UPI ID, payment link or bank accounts shown on your MyDoctor invoice: MyDoctor never asks you to pay a care person or any personal account.

Every care person is checked

Before the first assignment, MyDoctor checks each care person's identity and address, and asks for police verification. Each one has experience in everyday care at home or in a hospital, and you can ask for a replacement at any time.

A premium service, run by doctors

MyDoctor Home Care is a premium service. Every visit is supervised for training and quality by MyDoctor, with MD/PharmD Clinical Expert MyDoctor Staff trained in the United States and India, with more than 10 years in patient care, who oversee care plans, safety, compliance and quality. Every care person is trained by MyDoctor, verified (identity, address and police verification), arrives in a MyDoctor apron with a MyDoctor care kit and follows MyDoctor's care standards. Families rate the care every week; a MyDoctor care coordinator calls on any concern, and a replacement is arranged when needed. One MyDoctor service: matching, care coordination, replacement and quality checks.

Follow it from anywhere

Your request, its status, the payment and the care person assigned are all in your MyDoctor account, wherever you live.

Questions

Can I arrange care for my parents in another city or country?

Yes. Request it from wherever you are. We call you and, if you like, the person who needs care, before anything is approved.

When do I pay?

Only after MyDoctor reviews the request and approves it. You get the plan, the price and a payment link by email. Each month of care is paid upfront, before it starts; pay 3 months or more upfront and save 5%. A one-time matching fee on your first care covers verification, matching and placement of your care person. Care starts after payment, on the date agreed with you.

What if the care person is unwell or on leave?

We send a replacement. On Round-the-clock Care Plus, replacements come first.

Do care persons give injections or medical treatment?

No. They help with everyday care and remind about medicines. Medical care stays with the person's doctor; MyDoctor TeleHealth and Wellness Care plans can help with that.

Is this for emergencies?

No. In an emergency call 112 or 108 in India, or 911 in the United States.

Tell us what is needed

It takes about five minutes. A MyDoctor care coordinator calls you back.

Request care
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